Frequently Asked Questions (FAQ)

Here are some Frequently Asked Questions that may be helpful!

What’s your return policy?

There are no returns/refunds on books ordered through Only exchanges for damaged books upon delivery.

Do you ship overseas and to P.O. boxes?

Orders can be shipped anywhere in the US including P.O. Boxes.

Do you have customer service?

Of course! If you have a question or concern, please click on Contact Eva Vernae and your message will be responded to within 24 hours.

How long does it take for your books to ship?

All books are Print-on-Demand! If Eva Vernae' is out of stock, book orders will typically take 10-14 business days to ship. If books are in stock, orders will be shipped out 3-5 business days. We will always look to ship orders out as soon as possible.

Do you provide tracking for orders shipped out?

Yes!!! All orders placed will have a tracking number. Tracking information will be included in the customer's Shipping Notification which is sent via email address.

How will my book(s) be shipped?

Great question! All orders will be shipped through USPS. Orders will be sent in a bubble wrapped envelope for best protection to prevent damage.